Contact Support


How to contact our Support Department

Phone:  800-583-8474   |   Fax:   866-413-0928   |   Email:

Hours of Operation:   Monday – Friday: 8:00 am to 5:00 pm MT  | Office Closed: Saturday & Sunday

How to access the Client Portal

As part of Service Software’s continued effort to improve the quality, communication and service we provide our customers, we have added a ‘Client Portal’ that will allow you to submit, monitor and view your support needs online.

Simply follow the steps listed below to accomplish the online connection:
In the address line on your web browser type or copy in:
This will take you to the login screen where you will be able to type in the login name and password from the email.

You’ll be able to:

  • Submit Requests
  • View Requests
  • Monitor Requests
  • Print Requests
  • Common FAQ’s that customers would like to know

Please remember to always ‘LOGOUT’ by clicking on the logout button at the top right of the page.
If you’d like to change your password please email one of our Trainers with the new password you’d like and they’ll be happy to update your record.
The login and password is user specific and has been assigned to the main contact/user of the program. Please notify us of any changes or updates that are needed to your customer record.

Thank you and as always we’re here to provide the best quality service in the business.